Privacy Policy
(Compliant with IT Act 2000 & Digital Personal Data Protection Act, 2023 – India)
Patel Infraa respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website or services.
1. Introduction
This Privacy Policy describes how Patel Infraa collects, processes, and safeguards your personal information when you interact with our website, request quotations, or engage in business transactions with us.
2. Information We Collect
A. Personal Information
- Name
- Phone Number
- Email Address
- Company Name
- Address
- GST Details (if applicable)
B. Technical Information
- IP Address
- Browser Type
- Device Information
- Website Usage Data
C. Business Information
- Project Requirements
- Drawings or Specifications Shared by Client
3. How We Use Your Information
We use the information collected to:
- Respond to inquiries and customer requests
- Prepare and provide project quotations
- Execute projects and deliver services
- Improve our products and services
- Comply with legal and regulatory requirements
- Marketing communications (only with your consent)
4. Legal Basis for Processing
Under applicable Indian law, we process personal data based on:
- User Consent
- Contractual Necessity
- Compliance with Legal Obligations
5. Data Sharing
Patel Infraa does not sell or rent personal information. However, information may be shared with trusted third parties when necessary for business operations.
- Logistics Partners
- Suppliers and Vendors
- Financial Institutions
- Government Authorities (when required by law)
All third parties are required to maintain strict confidentiality of the information provided.
6. Data Retention
Your information may be retained:
- For the duration of the business relationship
- As required under taxation and legal regulations
- Until consent is withdrawn (where applicable)
7. Cookies Policy
Our website may use cookies to:
- Improve user experience
- Analyze website traffic
- Track advertising performance (Google Ads / Analytics)
Users may disable cookies through their browser settings if they prefer not to allow tracking.
8. Data Security
We implement reasonable security measures including:
- Secure servers
- SSL encryption
- Restricted access controls
- Regular monitoring and maintenance
While we strive to protect your data, no digital system can guarantee 100% security.
9. User Rights (DPDP Act 2023)
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Withdraw consent for processing
- Request deletion of personal data (subject to legal requirements)
To exercise your rights, please contact us at: info@patelinfraa.com
10. Third-Party Links
Our website may contain links to third-party websites. Patel Infraa is not responsible for the privacy practices or content of such external websites.
11. Children's Privacy
Our services and website are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
12. Updates to Privacy Policy
Patel Infraa may update this Privacy Policy from time to time. Any changes will be published on this page and will become effective immediately after posting.